Crypto FAQ

Unlock crypto intelligence and accelerate growth with our AI-driven analytics. Make data-driven decisions to deliver outstanding results.

Your security comes first. Jasny Tradevista employs bank-grade encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in France and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.

Absolutely not—Jasny Tradevista is designed for beginners:
  • Step-by-step tutorials and 24/7 support
  • Practice with virtual funds in a risk-free demo
  • Automated tools that handle the heavy lifting for you
  • Start small (from ) and develop your skills as you trade!

Bank card withdrawals are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and verification status.

We generate revenue from premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden costs—you’ll always see the exact transaction amount before you confirm.

Yes! Jasny Tradevista is available in most countries worldwide (98+ and growing). During registration, simply select your country to confirm availability and view localized payment options. We adhere to all local regulations to ensure your trading remains secure and compliant.

We simplify crypto investing for beginners! Jasny Tradevista offers:
  1. AI-driven recommendations - Receive tailored coin picks matched to your risk profile
  2. Ready-made portfolios – Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
  3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Additionally, our interactive tutorial helps you learn as you invest!

Our support team is available 24/7 via live chat or email at info@eleve-coinetra.com. For urgent issues, our average response time is under 15 minutes.

Yes, cryptocurrency is legal in most jurisdictions, and Jasny Tradevista complies fully with applicable local laws. Here's what you need to know:
  1. Licensed Service
    • Registered with FinCEN, FCA and CySEC
    • Independent firms conduct regular audits
  2. Country-Specific Rules
    • Automated geo-compliance: Our platform adapts to your country's regulations
    • KYC verification is required where mandated
  3. Your Funds Are Secure
    • Bank-level security (just like your online banking)
    • 95% of assets are secured in offline cold storage
View your country's status on our Compliance page, or contact support for details.
Easily add funds to your account using:
  1. Traditional Payments
    • Visa/Mastercard (2.9% fee)
    • Bank transfers (SEPA and SWIFT - 0% fee)
    • PayPal (instant processing)
  2. Crypto Deposits
    • Direct crypto transfers (BTC, ETH, USDT — 0% fee)
    • QR code scanning for mobile wallets
Deposits are credited in under 10 minutes! View all options in your account dashboard.

Crypto Support

Customer Support and Assistance

For all inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, contact us and we’ll work to resolve them.

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Support Hours

Our customer service team is available 24/7 without interruption. In the rare event that immediate access is unavailable, rest assured our specialists will respond to your request as quickly as possible.

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How can we assist you?

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