Privacy Policy

We (“We”, “Us”, or “Our”) are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect and store the information you provide through the Élevé Coinetra website (the “website”).

The following principles will be upheld:

  • To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about the use and processing of your personal data. That is why we created our website. To achieve this, we use a range of methods and procedures to provide clear, relevant information about how personal data is used.

If we determine that you require specific details, we will provide the information to you at the appropriate date and time.

We are available to answer your questions and provide any necessary clarification regarding limitations imposed by law. You can reach us by email at the address below: info@eleve-coinetra.com

  • We will use personal data solely for the purposes outlined in this policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, complying with legal and regulatory obligations, and performing administrative and business operations to support the provision and use of the Services.

We also process personal data to better understand your preferences and needs.

  • To use essential tools to protect your rights regarding personal data:

To support the exercise of your rights, we have substantial resources. Contact us at any time to request information about your personal data. We can correct or delete it, and stop processing it for specific purposes or altogether. We can also transfer the data to you or to a third party. We will strive to accommodate your requests.

  • Protect your personal data:

Although we cannot guarantee the absolute security of your personal data, we will continue to use a wide range of measures, safeguards, and best practices to ensure your personal data remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about natural persons, how it processes that data, shares it with third parties, safeguards it, and related practices.

This Policy concerns information that relates in any way to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through a combination of additional information that we hold or can lawfully and reasonably access.

This Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the organization, management, and storage of personal data.

Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect or solicit information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we have information about a child, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you use our services and channels or visit our website, we collect personal data. In certain instances, we may also ask you to provide this information directly. In others, we obtain it either by analysing how you use our services and channels, or from the information we receive from our third-party partners.

3. No obligation to provide personal data to the company and the potential consequences.

You are not required to provide us with any personal data. However, in certain situations, withholding such information may prevent us from delivering some services and features or may limit users' ability to fully access the website and its content.

4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity log, traffic data (including IP address and the date and time of access), the language you use, software crash logs, the type of browser used, and details about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you access or interact with a third-party online trading platform through Us.

Personal data you provide directly to third-party platforms to enable transactions: this includes your full name, address, phone number, and email address.

5. The legal basis and grounds for processing personal data

Your personal data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.

Without a valid legal basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data include:

  • You have provided your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
  • The Company or third parties may need to process data to pursue their legitimate interests. For example, to improve our services or defend legal claims.
  • Processing must comply with a legal obligation.

Contact us by email for more information about the processing activities required to protect legitimate interests.

Below is a list of purposes and legal bases on which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal data with third parties at your request to enable access to digital trading

If you specifically request it, we may collect your personal data and forward it to third-party companies.

You have given your consent to the processing of your personal data for one or more purposes.

To address your requests, questions, or concerns, we require personal data to provide accurate responses to any inquiries you may have about our services.

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To comply with legal, administrative, or judicial obligations, personal data is processed to meet statutory requirements.

Processing is necessary to comply with legal obligations.

To improve our Services, we may use Personal Data to enhance performance and reliability. This includes, among other things, any crash and malfunction reports that we collect in connection with our Services.

Processing is necessary for the legitimate interests pursued by the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary for the legitimate interests of the company or a third party.

To execute and manage activities and processes aligned with our service requirements, including back-office operations and functions, business development initiatives, strategic decision-making, governance, oversight mechanisms, and controls.

Processing is necessary for the company's legitimate interests or those of a third party.

To inform decisions across a range of issues, we use a variety of analytical techniques, including statistical methods.

Processing is necessary for the purposes of the legitimate interests pursued by the company or a third party.

To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 and related measures to establish, pursue, and defend legal claims. Personal data may be processed by us when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with all applicable laws, regulations, and agreements, as well as any relevant conditions, terms, or policies.

Processing is required to pursue the company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third parties that provide services to us, including hosting and storage, IP address processing, and user experience analytics.

You may also ask us to share specific personal data about you with third-party trading platforms. In such cases, we will share the personal data you have provided to us with third-party trading platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This can provide the resources needed to enhance and improve the products and services it offers to its customers.

If it is necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other relevant public authorities.

We may also share your personal data with potential investors, purchasers, or lenders to the company or any other group company if such a transaction occurs (including the transfer or sale of assets owned by the company or any other group company), or in connection with any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Third-party cookies and services

We may use third-party services, including providers of advertising on our website and analytics companies. These third parties may also use cookies and other technologies.

Cookies are small text files stored on your device each time you visit or access our website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. They are stored on your device temporarily and expire when you close your browser. Others are persistent cookies, which remain on your device after you close your browser. These help the website recognise you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them depending on their purpose:

Type of cookie

Cookies are strictly necessary

Scope

These cookies are essential to enable the features you’ve requested and to help you navigate our website. We use them to deliver the information, products, and services you’ve asked us to provide.

They are necessary for your device to download and stream data. This enables you to navigate the site, use its features, and then return to pages you have visited before.

Additional Information

Cookies gather personal data, including your username, as well as your last login date, to verify that you are logged in to the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies help us recognize you each time you visit our site and also enable us to remember your settings and preferences.

Additional Information

They remain valid until their expiry date and persist even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical data about the site's performance and to enhance it. They also enable us to conduct analysis on our website

Additional Information

Cookies store anonymous data that isn’t associated with any identified or identifiable natural person.

They are deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or deleted

To block or delete cookies, adjust your browser settings. Below are links that guide you through the process for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain to ensure it is no longer needed.

9. Transfers of personal data to a third country or to an international organization

Your personal information may be transferred to other countries—for example, to a third country (a jurisdiction other than the one in which you reside)—or to international organizations and other jurisdictions. The Company takes all necessary steps to protect the personal data you provide and ensures that data subjects can assert their rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or an international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it, pursuant to Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is carried out pursuant to a legally binding and enforceable agreement between public authorities or bodies, as provided in Article 46(2)(a).
  • The transfer was carried out in accordance with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details about the security measures it uses to protect your personal data when transferred to third countries or international organizations. To obtain this information, please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect personal data. These measures prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error. We cannot be held liable for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure of personal data due to transmission errors, unauthorised third-party access, or other causes beyond our control.

If required by law or by other obligations beyond our control, we may be compelled to disclose your personal data to third parties, such as public authorities and regulators. In these circumstances, we cannot control the security measures those third parties apply to your personal data.

No method of transmitting personal data over the Internet is completely secure. Accordingly, the Company cannot guarantee the security of personal data you send to us online.

11. Hyperlinks to websites owned and operated by third parties

This website may include links to third-party websites and applications. These sites and apps are not operated or supervised by the company. We are not responsible for the collection or processing of personal data by those websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also suggest that you provide any personal data directly to them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the revised policy on our website. For significant updates, we will also endeavor to inform you using methods we consider appropriate and will publish a notice on our website. Unless otherwise specified, amendments take effect upon publication of the updated policy.

13. Your rights regarding your personal information

You have the right to request that we verify the accuracy of the personal data collected about you, correct any inaccuracies, and delete any personal data we do not require. You may also limit the scope or types of processing of your personal information.

If you are a resident of the EEA, please visit this page:

These rights apply to the personal data you provide. To exercise them, please email your request to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are accurate, you can access your personal data.

The Company will provide an electronic copy of the personal data it currently processes and may charge a reasonable fee for any additional copies. Upon request, the data will be made available electronically.

The right to access personal data must not infringe upon the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply in whole or in part, or restrict the manner in which it is fulfilled.

Right to rectification

The Company is authorized to rectify inaccurate personal data. You have the right to request that any incomplete personal data about you be rectified, taking into account the purpose of processing.

Right to Erasure

The following grounds apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) personal data have been processed unlawfully; or (f) personal data must be deleted to comply with the company’s legal obligation.

This right is not applicable in the event that processing is necessary (a) to comply with a legal obligation imposed by European Union law or by Member State law, or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to restrict the processing of your personal data.

If you request that processing of your personal data be restricted, it may be retained only with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a member state.

Right to Data Portability

If processing is performed by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your rights under the right to erasure do not change as a result of exercising your right to data portability. The right to data transfer must not infringe upon the rights or freedoms of any other person.

Right to challenge

You may object at any time to the processing of your personal data based on our or a third party’s legitimate interests. This also applies to profiling carried out on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or if processing is necessary for the establishment, exercise, or defence of legal claims, we may continue processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent for our processing of your personal data at any time. This won’t affect the lawfulness of processing carried out on the basis of your consent before its withdrawal.

You have the right to submit a complaint to your supervisory authority.

You may file an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights regarding the processing of personal data within the European Union.

Applicable European Union and Member State laws may restrict your rights regarding your personal data, as described in this Section 13.

We will provide the requested information, pursuant to your rights under Section 13 of this agreement, within one month of receiving your request. If necessary, this period may be extended to up to two months, depending on the nature and number of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

Provided this does not conflict with section 13 of the law, information requested under your rights in section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or carrying out the requested action. We may also refuse to act.

If the company has doubts about the identity of the person submitting your request, it may request additional information to verify your identity.